Shipping and Delivery

Thank you for shopping with HoneyLuxe Cosmetics. We are committed to providing a smooth and reliable delivery experience for all our customers.

Order Processing

All orders are processed within 1–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Please note that during busy periods, promotions, or holidays, processing times may be slightly extended.

Shipping Time

Estimated delivery times may vary depending on your location and the product ordered.

Estimated Delivery Times

• United Kingdom: 5–10 business days
• Europe: 7–15 business days
• International Orders: 10–20 business days

Delivery times are estimates only and may vary due to customs processing, courier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and the items ordered.

We may occasionally offer free shipping promotions on selected orders or during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number where applicable.

Please allow a few days for tracking information to update after dispatch.

Multiple Shipments

Some products may be shipped separately depending on supplier availability and warehouse locations. If this happens, you may receive your items in multiple packages.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import charges imposed by your country. These charges are the responsibility of the customer.

HoneyLuxe Cosmetics is not responsible for delays caused by customs clearance procedures.

Incorrect Address Information

Please ensure that your shipping address is correct before placing your order. We are not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@honeyluxecosmetics.com
Phone: 01908 837476