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Terms of Service
Welcome to HoneyLuxe Cosmetics. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order or using our services.
1. General Information
HoneyLuxe Cosmetics is an online beauty and cosmetics store offering makeup, skincare, beauty accessories, and self-care products. By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:
- transmissions over various networks; and
- changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the website without express written permission from HoneyLuxe Cosmetics.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Products & Orders
We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the website will always be error-free.
We reserve the right to:
- refuse or cancel any order at our discretion;
- limit quantities purchased per customer, household, or order;
- change product pricing without notice; and
- discontinue products at any time.
Orders may be refused or limited if they appear to be placed by dealers, resellers, or distributors.
Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance or shipment of your order.
4. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate account and purchase information for all orders placed through our store.
You agree to promptly update your account information, including:
- email address;
- billing information; and
- payment details
so that we can complete your transactions and contact you when necessary.
If we make changes to or cancel an order, we may attempt to notify you using the contact details provided at checkout.
For additional information, please review our Returns Policy.
5. Shipping & Delivery
Estimated shipping and delivery times are provided for guidance only and are not guaranteed.
HoneyLuxe Cosmetics is not responsible for delays caused by:
- customs clearance;
- courier disruptions;
- incorrect shipping details provided by customers; or
- circumstances outside our reasonable control.
Customers are responsible for ensuring all shipping information provided is accurate before placing an order.
6. Returns & Refunds
We want you to be satisfied with your purchase. If you experience an issue with your order, please contact us within the timeframe stated in our Returns Policy.
Due to hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened or used.
Refunds or replacements may be refused where:
- products have been used or damaged by the customer;
- incorrect delivery information was provided; or
- return conditions are not met.
Please review our Refund Policy for full details.
7. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions relating to:
- product descriptions;
- pricing;
- promotions or offers;
- shipping charges;
- transit times; or
- product availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the website or Service is inaccurate at any time without prior notice, including after an order has been submitted.
We undertake no obligation to update, amend, or clarify information within the Service or on any related website, including pricing information, except where required by law.
8. Intellectual Property
All content on this website, including logos, branding, images, graphics, text, and product descriptions, is the property of HoneyLuxe Cosmetics and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
HoneyLuxe Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from:
- use of our website or products;
- shipping delays;
- misuse of products; or
- allergic reactions or skin sensitivities.
Customers are responsible for reviewing product ingredients and carrying out patch tests where necessary.
10. Privacy
Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 support@honeyluxecosmetics.com
📍 Milton Keynes, United Kingdom
By using this website, you agree to these Terms of Service.